Return Policy - Outdoors Bargains
At Outdoors Bargains, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our return policy makes it easy to return items. Here’s how it works:
Eligibility for Returns
- Items must be returned within 30 days of the purchase date.
- The items must be unused, in their original packaging, and in the same condition as when you received them.
- Certain items, such as gift cards, perishable goods, and personalized products, are non-returnable.
Return Process
Initiate a Return: To start a return, please contact our customer service team via email or phone. Provide your order number and reason for the return. Our team will guide you through the process.
Prepare Your Package: Repack the item securely in its original packaging. Include all original tags, accessories, and documentation.
Ship the Item: You’ll receive a return shipping label from our team. Attach the label to your package and drop it off at the designated shipping carrier. Please note that the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.
Receive Your Refund: Once we receive and inspect the returned item, we’ll process your refund. Refunds are typically issued within 5-7 business days to the original payment method. Please note that original shipping costs are non-refundable.
Exchanges
If you need to exchange an item for a different size, color, or product, follow the return process above and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund, including return shipping costs.
Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Perishable goods (e.g., food, flowers)
- Personalized products
- Items marked as final sale
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. In such cases, we will cover the return shipping costs.
International Returns
For international returns, the process may vary. Please contact our customer service team for specific instructions and return shipping options.
Contact Us
If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact us. We’re here to help!
Thank you for shopping at Outdoors Bargains. Your satisfaction is our priority, and we’re committed to making your shopping experience enjoyable and hassle-free.